Guides
Everything that happens before you step on board
Tickets, check-in, foot passengers, cars, pets and cancellations.
Guide4 min
How to travel by ferry as a foot passenger (without missing the boat)
Walk-on travel is the cheapest way to cross water, and the easiest to get wrong: not every sailing takes foot passengers, and the ones that do often leave from a different terminal.
Guide3 min
How to book a ferry ticket: operators, platforms and the flexibility trap
How to book a crossing without paying for changes you will not use, or skipping the flexibility you actually need.
Guide3 min
Taking a car on a ferry: check-in, loading and the rules that catch drivers out
A car ticket is not just a more expensive foot passenger ticket. The check-in window, the loading procedure and the rules on what stays in the vehicle are all different.
Guide3 min
Ferry cancelled or missed: what to do at the port, and what you are owed
Weather, technical faults and late arrivals happen. The difference between a bad day and an expensive one is knowing what the operator must offer, what your ticket allows, and what to ask for.