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Typical reply time: two working days.

Reporting an error

Please include the page URL, what you believe is wrong, and the source you are using (operator page, port notice, ticket). That is usually enough for us to correct the page the same week.

Requesting a route

Tell us the crossing and the month you are travelling.

What we cannot help with

  • Booking, changing or refunding a ticket: contact the operator you booked with.
  • Compensation claims: the operator's customer service or the national enforcement body handles those.
  • Real-time disruption information: check the operator's own travel updates.
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